Once your session types are live, students can book appointments through your Portal. Here's how to view and manage those bookings.
Viewing bookings
- Go to the Schedule page in the left navigation.
- You'll see a list of your session types. Tap or click on a session type to see its bookings.
Bookings are organized into Upcoming and Past tabs so you can focus on what's coming up.
For each booking you'll see:
- Student name
- Date and time
- Duration
- Payment status
Booking actions
For each booking you can:
- Mark Paid — Record that payment has been collected (for pay-later sessions).
- Waive — Mark the student as exempt from payment.
- Cancel — Cancel the booking. If the student paid online, you can issue a refund.
Payment statuses
| Status |
Meaning |
| Paid |
Payment confirmed |
| Pending |
Payment not yet received |
| Waived |
Payment exempted |